Current vacancies

At Futures we're committed to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’, could you be the one needed to complete our awesome Arboricultural team?

As part of this dedicated team no two days will be the same, you’ll want to be a big part of our outside spaces looking tip top!

This role will have you enjoying all weather types that the UK seasons bring us!

You’ll also need a full UK driving licence.

A few key points from our role profile:

• To undertake all aspects of tree care and surgery to BS 3998:2010.
• To have adequate training and qualifications to operate on occasions without supervision.
• To interpret plans and specifications, schedules, set out sites and complete all paperwork relevant to the job.
• Keep accurate vehicle, plant equipment and work programme records.
• Ensure waste is managed in line with the business certified environmental system.
• To be aware of and comply with, the relevant risk assessments, hazards and the control measures to be used.

Futures who?

We’re a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is ‘Great places, great services, great tomorrows’. We’re an Investors in People Platinum employer and our people tell us they love working here.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits with a big emphasis on health and well-being.

To support your work life balance, in addition to 25 days holiday a year plus bank holidays, we also promote the chance to buy and sell holiday throughout the year.

Your working week will be 37 hours.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

If so, you could be part of our great finance crew, joining us on our journey to support people and families across the East Midlands by delivering ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’.

As a finance professional working towards recognised qualifications, you’ll be crucial in keeping us on course, monitoring the financial climate, working to keep us steady whatever the weather.

As part of the Futures fleet, you’ll work collaboratively using your technical skills, and your com’s abilities will shine through as you circumnavigate the business gaining respect from all levels of our fleet and external partners.

A few key points from our role profile:

• Work with the management accountant to close-down the ledgers and prepare accruals and prepayments, assisting with monthly management accounts reports and consolidation process, both at each month end and annually at year end
• Liaise with both external and internal auditors, resolving queries and actioning process improvements.
• Provide commentary on actual to budget and forecast variances at regular monthly intervals. Prepare detailed budget monitoring reports and hold meetings with several key budget holders, both at budget preparation time and regularly throughout the financial year.

Sound like your kind of voyage?

If so, set your course to Futures Housing Group, throw off your lines and join us on our journey to appointing a fixed-term Assistant Management Accountant.

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, mileage, private healthcare options and discount schemes together with a big emphasis on health and well-being.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Take a look at our full role profile and please note we may contact candidates or close the vacancy prior to the closing date.

We are looking for a special someone who’ll take responsibility for the first impression of a customers’ new home. As you close the door behind you, you’ll want the next person walking through it to see your achievements.

A well as showcasing your excellent eye for detail you’ll pay particular attention to the restoration of areas affected by damp and mould.

As part of our dedicated team, no two days will be the same as you will also provide a relief service to ensure our general, communal areas and community centres are tip-top too.

You’ll need your full driving licence and relevant experience in a similar role, and most importantly want to work hard to get the job done.

A few key points from our role profile:

• Undertake the internal and external cleaning to properties and associated areas i.e. Office stores, Yard, communal areas, community centres etc.
• Undertake the cleaning of Damp and Mould in customer’s homes
• Undertake other duties as requested by the Supervisor(s)/Company Manager
• Assist in the general decorating dwellings.
• Keep accurate vehicle, plant equipment and work programme records.
• Ensure waste is managed in line with the business certified environmental system.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37 with 30 minutes break for lunch break, paid monthly. You'll also get 25 days holiday plus bank holidays and concessionary days holiday at Christmas.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

Please note we may contact candidates or close the vacancy prior to the closing date.

We’re shuffling the pack in Communities and are looking to appoint an ace to lead and inspire as our new Communities Team Leader.

Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver ‘Great Places’, Great Services’, and ‘Great Tomorrows’.

In a nutshell, we want someone who has the people skills and vision to provide positive, effective and innovative leadership to the Communities Service.

On top of that, we need someone to manage the delivery of an effective, customer focused tenancy and estate management service which responds directly to customer demand. You’ll manage an agile team who work out in our communities, encouraging customer engagement opportunities and feedback to ensure the shaping of our services, continuous development and improvement.

Our new Communities Team Leader will be:

• An inspiring leader – you’re a natural communicator, able to manage the service through engagement and by inspiring everyone in the team. You will be an advisor, coach and mentor – but will need to roll up your sleeves and take on cases to support the team where necessary.
• An innovative thinker – you’re a change agent who embraces transformative work and looks for ways to improve themselves, the team and the service. You will naturally use customer demands, insight and measures to inform your work.
• A customer champion – you care about our customers and can juggle conflicting priorities, from managing case reviews and customer demands to monitoring safeguarding cases and supporting the Domestic Abuse Service.
• A great collaborator – you possess brilliant people skills and are comfortable representing Futures at multi-agency meetings. You’re also excellent at building internal relationships to ensure effective service delivery and effortless experiences for our customers.

A few key points from our role profile:

• Be responsible for ensuring performance measures are monitored and implement a culture of service improvements as appropriate, in conjunction with customer feedback and complaints.
• Implement policy / procedural changes and recommendations following change of legislation, regulation, transformation projects, testing new ways of working and providing adequate support to the team to ensure smooth transition.
• Carry out regular one to one meetings with the team, providing guidance and support where necessary and assisting with the personal development of others.
• Complete regular case management reviews to ensure customer demands are being managed effectively and monitor individual performance reporting any concerns/achievements to the Communities Manager. Support the team with advice and guidance on tenancy support, tenancy enforcement and legal action.
• Ensure safeguarding and domestic abuse cases are referred to the Safeguarding & Domestic Abuse Coordinators promptly, to enable support to commence and encouraging collaborative and holistic case management, whilst ensuring the accurate recording, monitoring and reporting.

Futures who?

We’re a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is ‘Great places, great services, great tomorrows’. We’re an Investors in People Platinum employer and our people tell us they love working here.

So, what’s in it for me!

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Depending on where you live, the successful candidate can be based out of either Castle Donington, DE74 2SA or Daventry, NN11 8PB, please note that the higher salary reflects the market supplement added for our southern base location.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Yet another exciting Futures fixed-term opportunity has us on the hunt for a part-time Governance Officer to join the team on an initial 6 month term.

This role will provide an efficient and effective support to our boards, committees, group directors and other working groups as well as supporting the development of services/projects for partners and customers to ensure the continuation of statutory/regulatory compliance.

You’ll be able to demonstrate awareness of the importance of governance, work effectively under pressure and you’ll definitely need that attention to detail and organisational skills of yours!

This is a part-time role with working hours of 22 Wednesday to Friday.

A few key points from our role profile:

• Maintain accurately and on a timely basis the Group’s Registers e.g. statutory records, seal register, Board attendance, and Declarations of Interest.

• Work closely with Group Directors and partners to produce Board reports and ensure Board decisions and actions are communicated effectively and followed up.

• Support the implementation of sound governance arrangements, including the conduct of business and ensure legal, statutory, Regulatory Framework and best practice obligations are met.

• Provide advice and guidance to Board Directors and partners regarding governance matters, liaising as necessary with legal and other advisers. Ensure relevant/appropriate information can be accessed by Board Directors regarding sector updates, training and development opportunities to enable them to carry out their duties effectively.

So, what’s in it for me?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

At Futures we're committed to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’, to help achieve this we're looking for a Grounds Maintenance Operative to complete our awesome Grounds Maintenance Team?

You’ll need to have experience of grass cutting and shrub bed management, and the plant and equipment associated with these tasks

As well as a background in grounds maintenance and horticulture you will also need to have a can do attitude and enjoying working in all weather types that the UK seasons bring us!

You’ll also need a full, clean driving licence.

A few key points from our role profile:

• Undertake grounds maintenance duties; grass cutting, shrub bed management.
• Operate and maintain safely grounds maintenance plant and equipment: Ride on mower, pedestrian mower, brush cutter, hedge trimmer, powered blower (backpack & handheld), rotavator in accordance with training and manufacturers guidelines.
• Operate specialist grounds maintenance plant and equipment where competent to do so: chainsaw, brushwood chipper, stump grinder, tractor plus attachments.
• Assist with preparing previously maintained land to convert to wildflowers (rotavating, clearing, establishing free drainage, sowing and maintaining)

Futures who?

We’re a highly successful, independent, not-for-profit organisation providing homes and support for thousands of people across the Midlands. Our motto is ‘Great places, great services, great tomorrows’. We’re an Investors in People Platinum employer and our people tell us they love working here.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits with a big emphasis on health and well-being.

To support your work life balance, in addition to 25 days holiday a year plus bank holidays, we also promote the chance to buy and sell holiday throughout the year.

Your working week will be 37 hours.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Who are we looking for?

Supporting every employee of Futures Housing Group is our amazing ICT Team, no matter what the problem is, the determination is to fix the problem and look to continually improve the service that the team offer to our internal customers.

We’re on the hunt for an ICT Service Desk Technician to complete our proactive team . We’re a progressive company there’s never a dull moment so you’ll be putting the skills gained in your career so far to great use.

You’ll demonstrate real team spirit, the desire to be hands on, be willing to attend various FHG sites, you’ll be looking for variety in a role using your skills in 1st/2nd/3rd line support, dealing with numerous ICT requests from office-based and remote staff, checking and building ICT kits, meeting room checks and other ad hoc queries whilst delivering on challenging and interesting projects.

You’ll be self-motivated, priority focussed demonstrating excellent customer service skills whilst providing support by email, phone, instant message and face-to-face demonstrating a positive attitude, motivating, and influencing others during busy periods.

A few key points from our role profile:

• Be the 1st point of contact for the ICT Team receiving tickets via email, phone, instant message and in some instances face to face, whilst making sure all information is recorded in the Service Desk system.
• Adopt a best practice approach to ICT Service Delivery and Support, working in accordance with appropriate standards such as ITIL and ISO20000.
• Provide support services internally to the ICT team, including but not limited to; technical input/support; data preparation; ICT procurement; liaising with third party suppliers; maintaining supplier records; provision of management information/reports, documentation and all aspects relating to assisting the team in the development, delivery and support of the Group’s ICT systems.
• End to end management of incidents, problems, support, and change requests, with escalation to internal 1st/2nd line support and/or external suppliers where required.

What we’ll do for you

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

We’ve a flexible workspace so you’ll have great technology and great people around you. 

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

At Futures we're committed to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’, with this mind we are on the hunt for a Plumber Gas Engineer to join our awesome Repairs Team.

Our Work Planners will coordinate your diary, so you and the rest of the Repairs Team can be out there working together, putting our customer first.

To be considered you’ll need to have:

• Minimum NVQ Level 3 in plumbing, gas or heating (or equivalent)
• Domestic Core Gas Safety (CCN1 or equivalent) (servicing of central heating, cookers, fires, meters, and flue analysing)
• LPG (desirable)
• Full driving licence

You’ll have use of one of our company vans visiting our customers’ homes, fixing various plumbing/ gas repairs including diagnosing boiler faults and fixing them or replacing boilers as part of our planned programme

You’ll take pride in a job well done, knowing that you’ve made a real difference.

A few key points from our role profile

• Minimise disruption to customers and ensure compliance with safe methods of working in line with the Health and Safety at Work Act, Building Regulations & FHG’s Health, Safety and Environment Policy. Maintain effective communication with the Supervisory/ administration and management staff passing on information, concerns and problems with regard to any jobs.
• Attend pre-arranged responsive repair appointments to carry out work or contact tenants directly to make access arrangements
• Work flexibly to enable repairs to be carried out at times arranged with the customer.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Thurs 8:00am till 4:00pm, Fri 8:00am till 3:30pm with 30 minutes break for lunch break, paid monthly. You'll also get 25 days holiday plus bank holidays and concessionary days holiday at Christmas.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

Please note we may contact candidates or close the vacancy prior to the closing date. To start your Futures journey take a look at our role profile.